Since its establishment as an independent subsidiary in 1993, IOMServ has become the largest and best equipped service center in Iran, employing over 430 technical professionals, with 25 wholly owned service centers and some 150 official service dealers spread across the country.

  We owe our reputation to the specialized knowledge of IOMServ engineers, a cutting edge M.I.S, an operational scope covering over 40,000 accounts, and an uncompromising dedication to quality, speed, and customer satisfaction. Managers at IOMServ can track the timeliness of preventive maintenance, and can follow-up on all stages of service delivery.

  IOMServ is organized around in dependent product divisions. Each has it’s repair, preventive service, quality control and training sections. Six divisions service the brands of our products : Copiers, Facsimiles, Printers, Monitors, Computer Networks (maintaining some of the largest in Iran), and the Electronics division which services Calculators, Banking Teller Terminals, Point of Sales and Bank Note Counting Machines.

  IOMServ also maintains an independent quality control division. it’s function is to assess each product division’s service quality via feedback from customers. Our expertise and equipment allow a high quality of board repair down to component level, which eliminates the need for board replacements and reduces the cost of service to our customers. This, in turn, enhances the long-term brand image of our products.

  At any time IOMServ stocks over four million spare parts, categorized under 12,000 product codes. Procedures inside IOMServ are designed to expedite time of ordering to delivery of parts. Indeed, quality in our procedures bring forth quality in our servicing.

  To maintain and augment overall quality service IOMServ invests in the continuous in-depth training of it’s engineers and agents across the country. The company holds regular classes at in-house training locations and instructors include specialists, both local and foreign.

  Finally, by constantly focusing on customer satisfaction at IOMServ, the Group has been able to leverage quality service into the brand image of its products. Indeed IOMServ is the pillar behind the pillar behind the reputation of our bur brands, and the ease with which today IOMCent sells to major accounts and the mass market at large.